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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

African Queen/Princess Sunset Cruise   has an average customer care rating of 4.47 (out of a possible 5). The scores for each parameter are:
  • Service of Staff................................................................................... 4.67
  • Quality of Information ...................................................................... 4.33
  • Overall Experience .......................................................................... 4.33
  • Safety/Organization ......................................................................... 4.67
  • Overall Impression/ Value.............................................................. 4.33
Pickup info:

Free transfers are provided within Livingstone and the Victoria Falls area.


Notes:

Kindly note that park fee is not include -  $US 10 per person to be paid direct

 

Seating cannot be reserves on the standard cruise.




Traveller Feedback

Mr Michael S.
- Germany
on 05 Nov 2011
Hello

the price for the meal should be more or you write the description in the pure, it's only one little thing to eat

Mr David G.
- Ireland
on 05 Sep 2011
A nice way to end the day, not so much wildlife on view more for the setting of the sun which is picturesque.

Mr Mladen D.
- South Africa
on 04 Oct 2009
Lady Livingstone sunset cruise was one of the highlights of our Victoria Falls trip. An unforgettable, luxurious and pleasant experience! Not to be missed!