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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Helicopter 15 Minutes - Batoka Sky   has an average customer care rating of 4.20 (out of a possible 5). The scores for each parameter are:
  • Service of Staff................................................................................... 4.33
  • Quality of Information ...................................................................... 4.00
  • Overall Experience .......................................................................... 4.00
  • Safety/Organization ......................................................................... 4.67
  • Overall Impression/ Value.............................................................. 4.00
Pickup info:

Guests are picked up from their respective hotels in Livingstone or Victoria Falls area.




Traveller Feedback

Ms Julie Rhodes .
- United States
on 15 Apr 2010
Great flight. Middle seats did not get a great view.

Mr Ian A.
- Australia
on 10 Oct 2009
Having paid US$130 each for our helicopter flight we would have expected to fly for 15 mins as was advertised. In fact the flight was just over 10 minutes. This was also noted by a judge of some local tourism awards who was observing both helicopter and microlight flights on the same day.

Ms Lisa S.
- New Zealand
on 17 Aug 2009
I was delighted with the prompt and efficient service I received from whl travel. It made it so easy to book my trips from home. Everything went very smoothly and the trips were fabulous. Thank you.