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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Lion & Cheetah Experience   has an average customer care rating of 4.30 (out of a possible 5). The scores for each parameter are:
  • Service of Staff................................................................................... 4.50
  • Quality of Information ...................................................................... 4.50
  • Overall Experience .......................................................................... 4.50
  • Safety/Organization ......................................................................... 4.50
  • Overall Impression/ Value.............................................................. 3.50
Pickup info:

Free pick up from Hotels near the Falls and town accommodation




Traveller Feedback

Mr Robert R.
- United Kingdom
on 22 Jun 2011
See above remarks

Mr Donald T.
- United States
on 27 Dec 2010
This is the activity to do in Livingstone! What an experience to actually touch and play with lions and cheetahs. Something my family will always remember.