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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Livingstone Island Morning Breezer   has an average customer care rating of 4.75 (out of a possible 5). The scores for each parameter are:
  • Service of Staff................................................................................... 4.75
  • Quality of Information ...................................................................... 4.75
  • Overall Experience .......................................................................... 4.75
  • Safety/Organization ......................................................................... 4.75
  • Overall Impression/ Value.............................................................. 4.75
Pickup info:

Pick ups / drop offs for all activities are USD 10.00 Per Person or locations other than the Royal Livingstone within the Victoria Falls area.




Traveller Feedback

Mr Michael S.
- Germany
on 05 Nov 2011
Also in this tour should be a pick-up service offered.

Mr Brad Crawford .
- United States
on 19 Sep 2010
The staff were very friendly and helpful. The 'Devil's Pool' guys were excellent about assuring the safety of our group, helping those who weren't strong swimmers and making sure we didn't go into the unsafe areas. They were very careful that we all stayed safe, however they could have been a little more careful with their own safety at times! It was an amazing experience - unlike anything you'll ever experience. 5 out of 5 stars on the exhilaration scale!

Mr Holger Z.
- Germany
on 30 Aug 2010
I would choice victoriafallszambia.travel again without any problems. Everything went well. Excellent communication via mail and phone. Karien took care of us

Mr Derek L.
- United Kingdom
on 03 Aug 2009
The walk to the edge of the Falls for a fantastic view then a lovely breakfast after getting our feet washed by a member of staff, what more could anyone want. Again another wonderful tour that gets 100% cfredit .