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We were always aware that safety was foremost. Thank you.
- 22 Dec 2013, Mr Brian M.
JT and Matthew were excellent guides. They gave us freedom to explore but clearly were focused on our safety, especially in hippo territory. The wind was rough and not an easy paddle by any means but thoroughly enjoyable and would gladly go again with Makota Quest.
K, PJ and Innocent ensured that not only did we have a fantastic time on the water, but took their time to explain more about the river, the animals, and the country around us, which gave us a greater understanding of their lives too. At all times we felt the team were in control of the situation, and I couldn't recommend them more highly.
The tour guides that picked us up by van were fantastic and made us feel welcome straight away! Was a great way to start off the activities ~ they were very knowledgeable about the local area and activities we were about to do and we learnt a lot just within the short ride to the activity. I particularly liked how they briefed us at the pick up about how they day was going to go and in which particular order the activities would take place so we felt informed and knew what to expect! Highly recommend!
- 29 Jul 2018, Mrs Jessica L.
Friendly guides, took good care of everything.Only downside was the guy filming videos, who is unrelated to the company. But for $65 I expected a better video than what he gave us.Otherwise The experience and everything was absolutlet great.
The boat trip was perfect and the guide explain us a lot of things about the river and animals and we stay longer because the hippos were playing, the sunset was great.
Around the falls the guide was perfect and he helps us in devil pool as well.
What an amazing experience! The handlers were very informative and attentive to the people and animals. At no time did I feel unsafe. And their willingness to take some amazing photos up close for us was greatly appreciated!!
- 25 Oct 2019, Ms Jillian S.
Amazing experiences, thoroughly enjoyed every minute. Very well organised.
The Royal Livingstone Express offers the discerning guests the ultimate fine dining experience going back in time to the age of steam train travel. Bushtracks Africa in conjunction with Sun International are now able to
The 2 girls and the man in the office were very unfriendly and not happy to work in the place however the staff with the jackets and the pilot were very very friendly and make my day but not the office staff.
- 12 Aug 2018, Mr CECILIA S.
I did this 12 years ago and it was fab then and fab now
We booked United Air Charter for 30 min helicopter flight. The activity was overbooked which caused a delay of over 1 hour from the scheduled start. I am normally understanding, but we were in Livingstone for only 3 days and wasting 1 hour waiting was not something I wanted to do. On top of that, the staff could not even offer any free beverages as compensation for waiting because of their mistake.
Paying $360 for a 30 min helicopter ride you expect some care and consideraction, and not to be treated like a minibus passenger.
Your representative accused me of not paying for this tour even having been shown my bank account
She extremely rude and offensive calling me a liar on public hearing. I will never use your services again and would not recommend them even to my worst enemy. We were caused huge stress and discomfort which ruined the celebration of my wife"s birthday and the long awaited return to her homeland